Informativa sulle spedizioni

At Persopens Promotional Products LTD, we believe in providing exceptional service to our customers worldwide. We are pleased to offer free shipping on all orders, regardless of the destination. Please review the following details regarding our shipping policy:

1. Order Processing:
- Upon receiving your order, our team will process it within 2 business days. This includes verifying the payment, conducting quality checks, and preparing your items for shipment.
- You will receive a confirmation email with your order details and tracking information once your package is ready to be shipped.

2. Shipping Methods:
- We utilize reliable shipping carriers to ensure prompt and secure delivery of your orders.
- The estimated delivery time will vary based on your location, typically ranging from 7 to 30 business days.
- Please note that unforeseen circumstances such as customs delays or natural disasters may occasionally affect the delivery timeline. We kindly ask for your patience during such situations.

3. Tracking Your Order:
- To keep you informed about the progress of your shipment, we provide tracking information for all orders.
- Once your order has been shipped, you will receive an email containing a tracking number and instructions on how to track your package.

4. Customs and Duties:
- For international orders, customs and import duties may be levied by the destination country's authorities. These charges, if applicable, are the responsibility of the recipient and will be collected at the time of delivery.
- We recommend contacting your local customs office for more information about the regulations and potential costs associated with importing goods.

5. Address Accuracy:
- It is essential to provide accurate and complete shipping information during checkout to ensure successful delivery.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

6. Returns and Exchanges:
- Please refer to our separate Return Policy for information on returning or exchanging items purchased from our store.

We are committed to delivering your orders in a timely manner while maintaining the highest level of customer satisfaction. If you have any questions or need further assistance, please don't hesitate to contact our customer support team.

Please note that this shipping policy is subject to change without prior notice. The most up-to-date version will always be available on our website.

Thank you for choosing Persopens LTD. We appreciate your business!